KRoyal Palace Shop is dedicated to fulfilling customer needs. We carefully inspect all items before shipping. Please note that all sales are final; however, if you encounter any issues with your order, do not hesitate to reach out to us. Kindly provide a picture of the item along with a description of the problem, and we will address it in a friendly manner.
If you place an order for an item that is out of stock, we will contact you via email. You will have the option to choose an alternative item in a different style, or we can issue a refund through Cash App. By making a purchase, you acknowledge and agree that refunds for out-of-stock items will only be processed via Cash App.
If refund is necessary the refund is given via cash app, by making a purchase you agree to these terms.
contact info: kroyalpalace51@gmail.com
contact name: Kaitlyn